Training Coordinator

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Support instructor-led training administration.

For example:

• Coordination of participants and subject matter experts

• Maintain updated information in the learning management system and learning articles in Workday

• Handle registration and enrollment processes

• Ensure participants receive necessary pre-session information

• Send reminder communications

• Track program attendance

• Coordinate training surveys and extract data results

• Provide technical support in large group sessions

• Coordinate live session calendar in partnership with other Growth & Development team members

• Update Workday articles with post work and recordings after each session

• Prepare and distribute training materials (including manuals and online resources), invoicing vendors. Management of shared learning inboxes, serving as a point of contact for clients, instructors, and participants, addressing questions and resolving issues

• Learning metrics reporting on a regular basis for various programs

• Coordinate Sun Life's education assistance programs and other learning programs such as LOMA to support employees through their growth and development

• Assist with invoicing and logistics for training events and instructor assignments

What do you need to succeed?

• Strong organizational skills with the ability to handle multiple assignments

• Excellent project management skills

• Familiar with learning management systems

• Strong interpersonal and communication skills

• Proficient in Microsoft Office Suites

• Preference will be given to candidates with a focus on learning, development and training

• Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide

• 1-3 years of relevant working experience in Training, Learning and Development, HR Assistant or similar role

What's in to for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We're committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We're honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

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The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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