Coordinator, Learning & Development - Global Executive Development Program
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
Are you passionate about developing others? If so, this is an opportunity for you to join the HR Corporate Services Learning and Development team as a Bilingual Learning and Development Coordinator for our new and exciting Global Executive Development program.
As a Bilingual Learning and Development Coordinator, who provides an exemplary learning experience, you will provide administrative support to the HR Corporate Services Learning and Development Team. We are looking for a candidate that can combine their strong can-do attitude, attention to detail and outstanding work ethic to contribute to our team. This is a fitting role for a fast-learner individual, passionate by leadership development who wants to learn about and grow in the organization.
You will have a one of a kind opportunity to develop your business acumen and leadership education portfolio by collaborating to build and deploy this new and impactful development program for our VPs from Canada, US and Europe.
The successful candidate will report to our Manager, Global Executive Development Program (Learning & Development) and can be based at the Montreal, Laval, Quebec, St-Hyacinthe, Toronto and Calgary Intact offices; however, this position will require occasional travel to other offices to provide learning experience support.
What you'll do here:
Provide administrative and logistical support to the project team as well as our executive participants
Support and collaborate with external vendors and internal business partners across all units to ensure learners have a positive learning experience.
Support the planning of all cohorts (cohort composition, event coordination in partnership with our providers, support travel arrangements and logistics, etc.)
Use a proactive, solution-based approach to continuously enhance the learner experience. Collaborate to build metrics to measure program impact and gather participants feedback. Follow progress and emerge relevant trends.
Leverage technical software such as Microsoft Teams and Contact People to run program events and workshops as relevant. Provide comprehensive technical support and training for HR/learning management system (Contact/Workday).
Provide comprehensive on-site, off-site and virtual support for workshops as needed (room bookings and set up, catering, supplies, equipment, etc.)
Ensure learners have timely access to learning materials (prerequisites, post work, course journals, etc.)
Facilitate the translation of content and communications as needed.
Process and monitor training expenses (billing, chargebacks, licenses, accreditations, etc.)
Act as an ambassador for the HR Corporate Services Learning and Development Team while promoting Intact as a Canadian Top Employer
Perform other related coordination and administrative duties as required
What you bring to the table:
Proven ability to embody Intact's Values of respect, integrity, excellence and customer-service.
Strong accountability, adaptability, problem-solving skills.
Organized, rigorous with a can-do attitude.
Excellent time management and analytical skills
Bachelor's degree in Human Resources Management or a related discipline and/or prior experience in HR/competency development is considered an asset.
Minimum 3 years of relevant experience
Bilingualism (French / English) is a strong asset - Need to interact on a regular basis with colleagues across the country.
Technical aptitude in learning management systems (Workday)
Intermediate to advanced knowledge of the Microsoft Office Suite
Proficient written and verbal communication skills along with a proven ability to build relationships
No Canadian work experience required, but must have authorization to work in Canada.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.