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Manager, Patient Safety & Client Concerns

Health Careers in Saskatchewan Jobs View other Health Careers in Saskatchewan offers
February 19 2025
Expected expiry date: February 26 2025
Industries Healthcare, social assistance
Categories Health, Security, Disability,
Swift Current, SK • Full time
  • Job Identification 42544
  • Job Category Quality
  • Posting Date 02/19/2025, 01:30 PM
  • Locations Saskatchewan Health Authority
  • Apply Before 02/26/2025, 10:59 PM
  • Job Schedule Full time

Job Description

Position #: 190823

Expected Start Date: March 17, 2025

Union: OOS

Facility: Swift Current Admin Office

City/Town: Swift Current

Department: Director Office - Quality and Safety - Rural

Type: Full-time regular

FTE: 1

Shift Information: Days, Standby

Hours of Work: 5 shifts of 7.5 hours per 1 weeks

Relief: No

Float: No

Field Hours: No

Salary or Pay Band: As per Terms and Conditions of Employment

Travel Required: Yes

Job Description: The Manager, Patient Safety & Client Concerns is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province's healthcare goals. Reporting to the Director of Patient Safety & Client Concerns, the Manager is responsible for creating operational lines of sight that connect to the goals and objectives of the SHA. The Manager supports strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction of same. The Manager demonstrates strong leadership to enable an innovative and positive working climate and a client-centric culture. The Manager must work cross functionally within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community partners.

Human Resources Exemption: No

Experience

  • Experience in leadership
  • Five (5) years experience in management/administration/supervision

Licenses

  • Valid Class 5 driver's license

Other Education and Training

  • Lean Certification or LILT preferred
  • Undergraduate degree or diploma in a healthcare or management related discipline
  • Undergraduate degree or an equivalent combination of education and experience
  • Licensed, and in good standing, with regulatory body, if applicable

Competencies

  • Advanced - Analytical skills
  • Advanced - Communication skills
  • Advanced - Leadership skills
  • Advanced - Critical thinking skills
  • Advanced - Interpersonal skills
  • Advanced - Financial skills
  • Advanced - Computer skills
  • Advanced - Mobilizes people, inspires and leads by example

Knowledge and Abilities

  • Knowledge in applicable legislation and standards
  • Ability to lead and coach others
  • Commitment to quality, safety, and improvement striving towards zero harm
  • Knowledge in leadership strategies
  • Knowledge in the Saskatchewan health care system
  • Knowledge in First Nation and Metis history in Saskatchewan
  • Knowledge in LEAN management system
  • Proven ability to collaborate and partner with a wide variety of stakeholders
  • Knowledge in applicable human resource functions and disciplines
  • Knowledge in the Truth and Reconciliation Commission Calls to Action
  • Exemplifies ethical practices, professionalism and personal integrity
  • Knowledge of diverse, culturally safe and representative workforce
  • Committed to delivering on patient and family centred care
  • Ability to adapt to and implement change

Other Information

  • For more information on the city of Swift Current please visit http://www.swiftcurrent.ca/
  • Travel within Saskatchewan

About Us

The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and patient-centred.

Additional Information

Applicants must upload all relevant documents (ex: certificates, diplomas, proof of enrollment, licenses and/or memberships) relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the applicable hiring team.

Only applicants selected for an interview will be contacted. Those being interviewed are required to bring a valid Criminal Record Check (CRC) to the interview; it must be dated within six (6) months and include a vulnerable sector search.

We work together to improve our health and well-being. Every day. For everyone.
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
We are committed to the Truth and Reconciliation Commissions Calls to Action.
We work in the spirit of truth and reconciliation, acknowledging Saskatchewan as the traditional territory of First Nations and Métis People.

Please note: Only applications that include all required documentation will be considered.