Staffing and Scheduling Coordinator - Human Resources - Regular Full Time

April 18 2025
Industries Healthcare, social assistance
Categories Generalist, Recruitment, Staffing, Training - Development - Improvement
Whitehorse, YT • Full time

Regular Full Time Position - (1.0 FTE)

This position is at the Level 06 with an hourly pay range of $35.94 - $45.47

(PSAC Bargaining Unit)

Reporting to the Manager, People Support Services, the Coordinator is responsible for a variety of staffing and scheduling duties, and supervising other Staffing and Scheduling Clerks. Providing technical supervision, education and leadership to YHC staff; providing staffing support to all continuous operations departments, recommending and implementing process improvement and seeking to improve quality, improve efficiency and reduce costs; provides or designates staff training.

Knowledge, Skills and Abilities Required :

  • Knowledge of scheduling provisions of collective agreements
  • Knowledge of First Nations culture and traditions
  • Knowledge and experience using Scheduling software
  • Knowledge of supervisory and management techniques including staff and work scheduling methods and practices, recruitment and performance management;
  • Ability to understand and interpret budgets; including solid understanding of budget variances and implications.
  • Excellent knowledge of office equipment including computers and office software; such as spreadsheets, excel, e-mail, word, Kronos; scheduling software:
  • Excellent interpersonal and team skills
  • Excellent conflict resolution skills;
  • Ability to work independently under pressure with constant interruptions;
  • Ability to take direction from various sources and meet deadlines;
  • Good recordkeeping skills;
  • Ability to multi task and provide leadership direction in demanding situations;
  • Ability to set priorities and to show good judgment;
  • Proven ability to supervise, coach, mentor and lead staff;
  • Knowledge of and compliance with YHC corporate policies and procedures;
  • Solutions-based approach to problem solving;
  • Effective critical thinking, decision making, conflict resolution and time management skills;
  • Champions professional development and continuing education for all staffing and scheduling staff. Ability to apply knowledge to the performance of the staffing clerks and related procedures in relevant disciplines;
  • Ability to multitask and provide leadership direction in demanding situations;
  • Ability to assess and evaluate resource requirements;
  • Tact diplomacy and use of good judgement;
  • Cross-cultural awareness and sensitivity;
  • Ability to establish and maintain effective, professional and respectful working relations with all YHC staff, management and health care partners; and,
  • Commitment to lifelong learning

The successful candidate will have One year of experience scheduling in a unionized environment. A Minimum of two (2) years' experience in a supervisory capacity. Proficiency in writing departmental policies and Standard Operating Procedures (SOPs). Diploma in Business Administration or related field. Experience with Kronos is desired.

Closed: 4.00 PM May 01, 2025

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